Frequently Asked Questions
Everything you need to know about upgrading your home essentials.
What makes The Lad Collective bedding different?
Our bedding is designed with 'The Magnetic System,' featuring hidden magnets and corner ties to ensure your duvet never shifts. We use premium long-staple cotton for maximum breathability and durability.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international orders can take between 7-14 business days depending on the location.
Do you offer a trial period for your products?
Yes, we offer a 30-night sleep trial. If you aren't completely satisfied with your sheets or duvet cover, you can return them for a full refund, no questions asked.
What are the care instructions for my sheets?
To maintain the quality of the fabric, we recommend a cold machine wash on a gentle cycle. Tumble dry on low heat or line dry in the shade to prevent fiber breakdown.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), as well as PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay and Klarna.
Can I change or cancel my order after it's placed?
We move fast to get your gear to you. If you need to change or cancel an order, please contact our support team within 1 hour of purchase and we will do our best to accommodate you.